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Bill, Sanitary Engineer since 1993 with the Connecticut Department of Public Health Drinking Water Section, is currently responsible for administering the CT Water Operator Certification Program, which includes operator certification and training, cross connection control compliance and system operator compliance. Bill has also served as Chair of NEWWA Operator Certification Committee, a NEWWA Backflow Prevention & Cross Connection Control Board Member, Member of CT Section AWWA Operator Certification, Member of CT Section AWWA Backflow Prevention & Cross Connection Control Committee, and on numerous ABC Committees; chairing ABC’s Board of Directors in 2018.

Bill holds a degree in Civil Engineering from the University of Connecticut and used his expertise to assist in the development of ABC’s Model Standards of Operator Certification and Continuing Education Review Criteria. Among the items Bill would like to see ABC pursue are a greater awareness/use of ABC’s member benefits and promotion of the Professional Operator Designation.

Connecticut may be small (1/685 of the USA, to be exact), but Bill’s passion for the industry and contributions to the OpCert community are beyond measure.


Chris is in his first year and the Deputy Director of Central Services for the Office of Drinking Water of the Washington State Department of Health. He has been with the Drinking Water program for more than 24 years during which he has worked in water quality monitoring, compliance enforcement, capacity development, infrastructure financing, and operator certification and training. The Washington State Department of Health Drinking Water Operator Certification and Training department oversees approximately 4,000 water system operators and another 1,400 certified Backflow Assembly Testers. Chris’ expertise has provided him several unique opportunities to work on national drinking water enforcement and capacity development policy projects.

Chris is currently serving as a program development expert for certification of water sector operators for SHUKALB, a project designed to provide Sustainable Water Sector Capacity Development in Albania.

Chris is an avid fisher and hiker. He enjoys spending time hiking through the breath-taking Washington State wilderness. It’s this passion for the outdoors that makes Chris such a great asset for not only Washington State but also for the drinking water industry.


Alan has served as Plant Manager for the Murfreesboro Water Resource Department (MWRD) in Murfreesboro, Tennessee for more than 14 years, and has more than 34 years of experience in water and wastewater treatment and operations. 

Alan is a certified Class IV Professional Operator (PO) by the Certification Commission for Environmental Professionals (C2EP) of the Association of Boards of Certification (ABC) and is a Grade IV Water Treatment, Grade II Distribution System and Grade II Collection System Operator in the State of Tennessee and Grade IV Water Treatment Operator in the State of Alabama. 

Alan is Chair of the Tennessee Water and Wastewater Operator Certification Board, an active member of the Association of Board of Certification, American Water Works Association (AWWA), Kentucky/Tennessee Section American Water Works Association (KY/TN Section AWWA), and served as the KY/TN Section AWWA Chair in 2006-2007, was a recipient of the George Warren Fuller Award from AWWA in 2010 and received the Outstanding Service Award from the KY/TN Section AWWA in 2016. He also served on the Western Kentucky University’s Water and Wastewater Training Institute (WTI) Steering Committee developing their Associate Degree program. He has served more than 35 years in the Alabama Army National Guard, five of which were in water treatment, retiring as a Colonel in June 2017.


Michael is the Tribal Water Quality Section Supervisor for the Eastern Band of Cherokee Indians and serves as Vice Chairman for the National Tribal Water Council. His 30 years of experience in both the United States and United Kingdom is put to good use as he manages the tribal environmental lab’s surface water and wastewater monitoring. Michael also serves on the United South and Eastern Tribes (USET) Operator and Lab Analyst Certification Board, and is the national tribal board member of the State Onsite Regulators Association. In addition to his service on ABC’s Board of Directors, Michael lends his talents to various ABC committees including C2EP’s Wastewater Treatment Scheme Committee.

A school science project as a teenager was the experience that first drove Michael to dedicate his time to the water industry. His local water authority had lowered trout cages into an urban stream to measure their survival, but when heavy rains and hydraulic overloads at the wastewater treatment plant caused a solids washout into the river, the trout had insufficient oxygen, and the once-thriving stream had degraded to little more than an urban sewer. This memory stayed with Michael and influenced him to highly value our water resources.

Michael enjoys his free time outdoors, tending to a garden and small orchard; and spending time with his family.


Morley is the Approvals and Compliance Engineer for the Government of Prince Edward Island, Department of Communities, Land and Environment in Charlottetown, Prince Edward Island, Canada. His primary responsibilities include developing and maintaining regulations, codes, and standards for the design, construction and operation of central and on-site water/wastewater systems; providing technical and financial advice to municipalities, industry, federal and provincial government departments, and the general public and communicating his technical expertise through education on water/wastewater issues. 

In the Spring of 2017, Morley served ABC as a local host and meeting chair of the 2017 Canadian Water & Wastewater Operator Certification Committee Meeting. As well, he has served on numerus regional, national, and international committees dealing with performance, construction, and operational standards for private, municipal, and industrial water and wastewater systems. 

Morley’s professional associations and affiliations include the Association of Professional Engineers of Prince Edward Island, serving on the Governmental Affairs Committee for the Atlantic Canada Water and Wastewater Association (ACWWA), and serving on various committees for the Canadian Council of Ministers of the Environment (CCME). In the years prior to working with the department, Morley worked as a design engineer and contractor in the water and wastewater industry.


As an Information Officer with the New England Interstate Water Pollution Control Commission’s (NEIWPCC) Wastewater and Onsite Programs Division, Paul coordinates and manages the certification and renewal of Massachusetts Wastewater Treatment Plant Operators, as well as Massachusetts Title 5 (on-site wastewater) System Inspectors and Soil Evaluators. In addition to these responsibilities, Paul also coordinates NEIWPCC’s regional Wastewater Certification Workgroup, helping lead discussions with staff from NEIWPCC’s member states on updates or changes to state wastewater certification programs and/or regulations; operator exchange programs; requirements for training hours; and more.

Paul became involved with ABC’s Massachusetts wastewater exams when he joined NEIWPCC in June of 2011. Today, he serves on ABC’s Board as Wastewater Division Director. Paul believes that the enhancement of the communication and relationship between the states in NEIWPCC's region and ABC is essential to continuing NEIWPCC’s history of delivering first-rate certification and renewal programs, and he looks forward to accomplishing this goal.

Paul is a member of YOWA (Yankee Onsite Wastewater Association (formerly MAOWP, Massachusetts Association of On-site Wastewater Professionals). He received an NEIWPCC Above and Beyond Recognition Award in 2012 and was a 2014 NEIWPCC Annual Achievement Award nominee.

In his free time, Paul enjoys playing the acoustic guitar, singing, tennis, NFL football, reading, nature photography and hiking


Rob is the Utility Services Supervisor – Treatment Facilities for the City of Kamloops in Kamloops, British Columbia, Canada, where he is accountable for the safe and efficient operation and maintenance of the Kamloops Centre for Water Quality - a 160 Mega Liters/Day GE Ultra filtration Membrane treatment process, and Kamloops Sewage Treatment Centre - a 55 Mega Liters/Day Biological Nutrient Removal treatment process, Bio-solids processing, and a 20,000 Mega Liters/Year Reclaimed Water Irrigation System. Both treatment facilities are Level IV classification through the Environmental Operators Certification Program (EOCP) in British Columbia, where Rob currently serves as Chair.

Rob’s additional areas of service have included serving on the Thompson Rivers University Water Technology Program Advisory Committee, the Thompson Rivers Monitoring Group. He was an Environmental Health Officer for 20 years focusing in drinking water and land use, where he held lead roles in policy development, and leading teams through organizational change and management reorganization. He holds a Diploma of Technology in Environmental Health from the British Columbia Institute of Technology, and is a Certified Public Health Inspector (Canada).


Chad is an educator, from the public classroom to the international stage of the Innovation in Certification Conference and many venues in between. Since 2012, Chad has been the Grants, Education & Workforce Manager at the American Water Works Association, and currently serves as the AWWA representative to the ABC Board of Directors. Prior to joining AWWA, he was a mentor and trainer for Tragedy Assistance Program for Survivors (TAPS), a program supporting those grieving the loss of a military loved one. Chad holds a Bachelor’s degree from Colorado State University and a Master’s of Arts in Education from the University of Phoenix.

Hoping to dovetail his AWWA and ABC roles, Chad is interested in finding opportunities for new publications and initiatives.  He has a particular interest in reducing the barriers to licensing portability and increasing the reach and scale of the Professional Operator program.

To say Chad is a music lover may be an understatement. When he’s not a work, Chad is at Red Rocks amphitheater. Chad once saw 176 bands perform in a single year.


Stacie has worked at Hampton Roads Sanitation District (HRSD) in Virginia Beach, VA for the past 23 years. While working at HRSD, Stacie led the effort to develop, implement, and maintain a quality system compliant with national laboratory accreditation standards for over 500 analysts, and has served in a variety of roles including chemist, Quality Assurance Manager, and currently, Chief of HRSD’s Central Environmental Laboratory. In addition, Stacie’s numerous volunteer activities include serving on the VWEA / Virginia AWWA Laboratory Practices Committee, VWEA Board of Directors, WEF Operations Challenge Committee, WEF Laboratory Practices Committee, and as WEF Community of Practices director for Leadership and Development..

As WEF’s representative on ABC’s Board of Directors, she would like to continue building the relationship between the two organizations, including the collaborative development of training materials, certification, and the other programs for water professionals. Stacie also looks forward to continuing work on WEF’s Operator Initiative, and working toward the goal of greater national consistency and consensus for certification.“One of the best parts of my career has been to see different groups come together to collaborate on big picture issues associated with the future of the water industry,” Stacie says.“Any time people can bring different perspectives and ideas for solutions to issues that impact the future of our industry, I am always happy to contribute where I can.”

In her free time, Stacie enjoys making metal and stone jewelry, crocheting, and spending time outdoors. “My love of the beach and the love of the water industry have really defined who I am as a person. Being part of a profession with a focus on human health, and leaving a healthy water environment for future generations is very important to me,” she says.“When I see my nieces enjoying waterways I have dedicated my career to ensuring are healthy through being part of a utility that focuses on environmental stewardship, I feel a lot of pride."


Paul Bishop, CAE, is an energetic business leader with more than 20 years of experience in the private, government, and not-for-profit sectors, and has served as the chief executive officer of the Association of Boards of Certification (ABC) since February 2008. 

Paul has actively engaged ABC leadership and staff to advance the quality and integrity of environmental certification programs and expanded ABC membership to include organizations and individuals from across the globe. Under Paul’s leadership, ABC has developed industry-recognized standardized exams, created an independent commission to enhance program integrity, established a professional designation for water and wastewater operators, and established the water industry’s first comprehensive, uniform standards for operator certification programs. 

Paul attained his Certified Association Executive (CAE) credential in 2011, the hallmark of committed association professionals, and holds a B.S. degree in Political Science from Nebraska Wesleyan University.

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C2EP is committed to protecting public health and the environment through certification and professional designation of water industry professionals.
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